Service Request Ticket - # 52960

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2014 12:03 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110109[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34LHZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:A0:66

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Feb 13, 2014 02:16 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Feb 13, 2014 02:16 PM 
Wouldn't allow me to print with my profile either.
Deleting the printers from the registry and
readding them allowed me to print.
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Craig Reno Feb 13, 2014 01:57 PM 
Task reassigned to Craig Reno.
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Meghann Thilberg Feb 13, 2014 12:03 PM 
Can't connect to printer, specified port unknown.

Name: Klint Mallery
User: kmallery11
email: kmallery11@wou.edu
V00305771
phone#: 971-388-5839
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