Service Request Ticket - # 52961

Service Request Information

CONTACT Name Huston, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2014 12:18 PM
Department Social Science Phone 88296
Location Email hustons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121221[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV1ZTDV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D9:BE:CB


Wireless NIC 88:1F:A1:21:97:1A


Bluetooth NIC 88:1F:A1:21:97:1B

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Feb 13, 2014 12:42 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Feb 13, 2014 12:42 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Feb 13, 2014 12:42 PM 
It seems to be working now.
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Lori Burgeson Feb 13, 2014 12:39 PM 
Task reassigned to Dale Goodell.
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Katie Halvorson Feb 13, 2014 12:18 PM 
He recently got a new computer this morning and he
needs admin rights on his computer.  He is in his
office till 4 today and he needs onto the software
asap.
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