Service Request Ticket - # 52966

Service Request Information

CONTACT Name Schepige, Adele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2014 02:28 PM
Department College of Education Phone 88485
Location Email schepia@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20121271[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18LMHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:4A:0E


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public

Entered by Date Memo
Dyl Karbia Mar 07, 2014 02:03 PM
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 07, 2014 02:03 PM
Setup the Logitech webcam and USB microphone for
Schepige.
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Lexie Widmer Mar 06, 2014 02:06 PM
Task reassigned to Dyl Karbia.
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Craig Reno Mar 06, 2014 01:43 PM
Task reassigned to UCS Tech.
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Jared Petersen Mar 06, 2014 09:52 AM
Task reassigned to Craig Reno.
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Bryan Plasker Mar 05, 2014 12:10 PM
She has been off campus and has not had a chance
to set up a drop off time.
Her availability today (3/5/14) is from 12-1, and
then she will be back in her office at 4 until
about 5. Tomorrow (3/6/14) she will be in her
office from 2-3. 
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Jared Petersen Mar 04, 2014 10:02 AM
Left VM
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Lexie Widmer Mar 03, 2014 12:07 PM
Task reassigned to UCS Tech.
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Lexie Widmer Mar 03, 2014 12:07 PM
Left VM.

Unable to get a hold of her.  
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Lexie Widmer Feb 27, 2014 12:43 PM
Left VM
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Lexie Widmer Feb 20, 2014 01:06 PM
Sent email for availability. 
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Shandelle Plasker Feb 20, 2014 10:55 AM
Her schedule has changed and she will not be able
to make the 2PM appointment. She would like to
reschedule another time. Please contact her by
email, it will be fast for her to set up a new
time that way. 
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Jared Petersen Feb 18, 2014 10:05 AM
Task reassigned to Lexie Widmer.
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Alyssa Little Feb 17, 2014 04:06 PM
Called back and said she'd be available this
Thursday at 2 and her schedule is very limited so
if someone can meet her then it would be best. 
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Dyl Karbia Feb 17, 2014 02:15 PM
Left VM
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Craig Reno Feb 14, 2014 09:03 AM
Left vm
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Dyl Karbia Feb 13, 2014 02:47 PM
Left VM
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Sarah Pettigrew Feb 13, 2014 02:28 PM
NEW EQUIP SETUP: A Logitech webcam and USB microphone need to 
be setup and delivered to Adele Schepige in ED 234. The WOU # of 
the associated computer is 20121271[Edit Inv]. The equipment is on the 
shelves across from the restroom in ITC 009. 
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