Service Request Ticket - # 52968

Service Request Information

CONTACT Name Wottge, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2014 08:15 AM
Department Student Health & Counseling Center Phone 88748
Location Email wottgek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120567[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag FP43BW1 Description Dell Latitude E6430s 2.9GHz, 4M cache
Serial No. fp43bw1 Location ready pdr

CPU Intel Core i7-3520M Processor (2.9GHz, 4M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088157 downgraded to Pro Plus 2007

Wired NIC D4:BE:D9:88:08:AC


Wireless NIC 60:67:20:D3:09:CC


Bluetooth NIC 20:16:D8:91:AA:01

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Feb 19, 2014 02:06 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Feb 19, 2014 02:06 PM 
Check Karla's office and help her find her missing
file on her system. But unfortunately we both
could not find the location the file save. I did
all of the necessary stuff that was needed to get
her file.
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Craig Reno Feb 14, 2014 08:50 AM 
Task reassigned to Dyl Karbia.
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Jennifer McCarroll Feb 14, 2014 08:15 AM 
She opened, created, and saved a document that can
no long be found.
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