Service Request Ticket - # 52973

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2014 12:44 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130149[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L61EDDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0091591, ZoomText Mac v1.1.4 from VISA2014004188(share of license between W#20130148 and W#20130149)

Wired NIC 10:DD:B1:EA:47:DE


Wireless NIC EC:35:86:2D:BD:A6


Bluetooth NIC EC:35:86:2D:BD:A7

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Feb 14, 2014 03:42 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Feb 14, 2014 03:42 PM 
Resumed the print queue.
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Jared Petersen Feb 14, 2014 03:03 PM 
Task reassigned to Jared Petersen.
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Shandelle Plasker Feb 14, 2014 12:44 PM 
A mac computer in the library is saying that the
printer is paused and that it needs admin rights
to unpause it.
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