Service Request Ticket

Service Request Information

CONTACT	Name	Howard, Ava	Date	Feb 17, 2014 10:15 AM
	Department	Natural Science Division	Phone	88702
	Location		Email	howarda@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Scanner	Edit WOU #	20130591 (opens in a new window)	Bldg/Room	NS 006
	Service Tag		Description	Epson Perfection V550 Photo Film and Document Scanner #B11B210201
	Serial No.	T3NW011547	Location	NS006 LAB on W#20130191

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Feb 24, 2014 10:23 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Feb 24, 2014 10:23 AM	installed and tested to be working	Add Attachment
Adam Fyffe	Feb 24, 2014 08:25 AM	Task reassigned to Adam Fyffe.	Add Attachment
Tricia Flaherty	Feb 21, 2014 04:07 PM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Feb 21, 2014 04:07 PM	Driver/Software for these scanners is at: T:\1. Drivers\Scanner\Epson\Epson Perfection V550 and ImageJ is at http://imagej.nih.gov/ij/download.html	Add Attachment
Joanie Kinnaman	Feb 18, 2014 01:18 PM	need a freeware software called "IMAGEJ" installed on the two computers that are having the scanners installed on. Would like them installed by Monday next week or before, so that she can confirm they are installed and working.	Add Attachment
Sarah Pettigrew	Feb 17, 2014 10:15 AM	NEW EQUIP SETUP: 2 Epson scanners need to be setup and delivered to NS 006. Ava Howard is the contact and her office is in NS 120. The WOU #s of the scanners are 20130591 (to be paired with computer 20130191) and 20130592 (to be paired with computer 20130193). The equipment is on the shelves across from the restroom in ITC 009.	Add Attachment