Service Request Ticket - # 52986

Service Request Information

CONTACT Name Cotton, Dustin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2014 02:23 PM
Department Human Resources Phone 88125
Location Email cottond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130519[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WGBFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WGBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; ***Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop JAN2016 CANCELLED MAY2017 DO NOT REINSTALL***

Wired NIC F8:B1:56:C5:A9:3F

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 12:15 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 21, 2014 01:07 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 21, 2014 01:07 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Sarah Pettigrew Feb 17, 2014 02:23 PM 
NEW EQUIP SETUP: (GFA) A Dell computer needs to be setup and delivered to 
Dustin Cotton in AD 305. This is the station for the Budget and Payroll 
Reception. The WOU # for the new computer is 20130519[Edit Inv] and the new monitor 
is 20130487[Edit Inv]. The WOU #  of the old computer is 20091322[Edit Inv] and the old 
monitors are 20040626[Edit Inv] and 20050801[Edit Inv]. The equipment is on the GFA shelf in 
the hallway.
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