Service Request Ticket - # 52989

Service Request Information

CONTACT Name Smith, Jennie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2014 03:11 PM
Department The Research Institute Phone 88566
Location Email smithjs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130522[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WM8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WM8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:40

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 21, 2014 01:09 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 21, 2014 01:09 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Sarah Pettigrew Feb 17, 2014 03:11 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Jennie Smith in AD 306. The WOU # of the new 
computer is 20130522[Edit Inv] and the new monitor is 20130490[Edit Inv]. The WOU 
# of the old computer is 20091325[Edit Inv] and the old monitors are 
20091398[Edit Inv] and 20040746[Edit Inv]. The equipment is on the GFA shelf in the 
hallway.
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