Service Request Ticket - # 52993

Service Request Information

CONTACT Name Plec, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2014 04:34 PM
Department Humanities Division Phone 88819
Location Email plece@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20090670[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Hitachi Annotating Monitor #T-19 Starboard
Serial No. W53K925C0A31K0078 Location PDR 2023 Giveaway
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Feb 19, 2014 12:09 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Feb 19, 2014 12:09 PM 
when i went by a teacher was on the machine and I
asked how it was running and she said she has no
problems with it and firefox was working.  It may
have been slow if it was updating and/or
installing new updates
 Add Attachment
Adam Fyffe Feb 19, 2014 09:57 AM 
Task reassigned to Adam Fyffe.
 Add Attachment
Lori Burgeson Feb 18, 2014 11:06 AM 
Availability:

Wed 12-1
Friday 8-11; 12-5
 Add Attachment
Adam Fyffe Feb 18, 2014 08:37 AM 
There is a class all day and most likely it will
need troubleshooting and a clean up
 Add Attachment
Nathan Sauer Feb 17, 2014 04:45 PM 
Task reassigned to UCS Tech.
 Add Attachment
Alyssa Little Feb 17, 2014 04:34 PM 
The smart room computer in ED 118 is having some
issues. It's been running really slow and while in
Firefox often freezes and says it is not responding.

I got the WOU# for the monitor (20090670) but
where the computer is positioned she said she
couldn't see the WOU# on the actually computer.
 Add Attachment