Service Request Ticket - # 53001

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2014 11:10 AM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120652[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80KLDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0088808, EndNote X6 for MAC from P0090632

Wired NIC 10:DD:B1:A4:C4:9C


Wireless NIC 8C:2D:AA:4B:DB:73


Bluetooth NIC 8C:2D:AA:4B:DB:74

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Feb 18, 2014 11:30 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Feb 18, 2014 11:30 AM 
Updated her computer.
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Jared Petersen Feb 18, 2014 11:22 AM 
Task reassigned to Jared Petersen.
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Katie Halvorson Feb 18, 2014 11:10 AM 
HSS121
88065

Her iMac says it needs to update on the app store
but the login is ucs and is grayed out so she
can't change it over.  She is in her office till
before 2 today.
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