Service Request Ticket - # 53007

Service Request Information

CONTACT Name Hoeckle, Myron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2014 02:25 PM
Department Student Engagement Phone 88088
Location Email hoeckleml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B009396 Location PDR

Model ColorQube 8870 Hostname rescomplab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.57 Metered Code: 8284 RMA for XFL025466 RMA for XFL148980 RMA for T4B003901 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:86:9B:C8

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

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Entered by Date Memo
Megan Thibeault Feb 21, 2014 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 21, 2014 09:40 AM 
Replaced the cleaning blade and the printer is
printing normal print outs now.
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Megan Thibeault Feb 18, 2014 02:25 PM 
tray 2 keeps giving an error that the tray needs
aliment.. Called xerox and they will be sending
out a tech.

Ref#19519924
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