Service Request Ticket - # 53018

Service Request Information

CONTACT Name Lowery, Judith   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2014 10:57 AM
Department College of Education Phone 88143
Location Email loweryj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110949[Edit Inv] (opens in a new window) Bldg/Room SSC 159
Service Tag 25825V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25825V1 Location Linda Craven, NTT Instructor Teacher Ed

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:23:D4

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 10:16 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 21, 2014 01:10 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 21, 2014 01:10 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Feb 19, 2014 10:57 AM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Judy Lowery in ED 144. Darla Campbell can serve as secondary contact 
for the setup. She is located in ED 202H and her extension is 88788. The WOU # of 
the new computer is 20110949[Edit Inv] and the new monitor 20111065[Edit Inv]. The WOU # of the 
old computer is 20090542[Edit Inv] and the old monitor is 20090620[Edit Inv]. The equipment is on 
the GFA shelf in the hallway.
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