Service Request Ticket - # 53026

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2014 02:40 PM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090490[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. QP94209J0TG Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0072655

Wired NIC 00:26:B0:EF:96:20


Wireless NIC 00:26:08:F0:88:F1


Bluetooth NIC 00:26:4A:9F:C1:00

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Feb 19, 2014 03:26 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Feb 19, 2014 03:26 PM 
Check Smith Hall and look at the IMAC computer
that had network connectivity issue. I realize the
network cable wasn't properly connected the system.
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Dyl Karbia Feb 19, 2014 03:24 PM 
Task reassigned to Dyl Karbia.
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Alyssa Little Feb 19, 2014 03:07 PM 
Called back, available any time before 4 today and
tomorrow from 8-12 or 1-4
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Dyl Karbia Feb 19, 2014 02:56 PM 
Left VM
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Alyssa Little Feb 19, 2014 02:40 PM 
A Mac (20090490) in Smith 103 isn't letting
students log onto the computer. The person making
the request didn't have much more information than
that since she doesn't use it, but students have
complained that they just can't log on.

The computer is available to be looked at any day
of the week before 4pm.
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