Service Request Ticket - # 53029

Service Request Information

CONTACT Name Guy, Heidi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2014 08:15 AM
Department Business Services Phone 88170
Location Email guyh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110827[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag 2GC75V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GC75V1 Location Sandra Holland, MIA 6/15/23

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:33:F7

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

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Entered by Date Memo
Meghann Thilberg Feb 20, 2014 12:00 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 20, 2014 08:15 AM 
Yesterday her mouse on her computer stopped moving
while she was in her email. She tried to re boot
but same problem happened. She also can not check
her wires to make sure they are all connected
properly but did not explain why. She is available
today 8AM-5PM and would like to be contacted by
phone.
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