Service Request Ticket - # 53031

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2014 08:24 AM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070566[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. fy8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0076330

Wired NIC 00:1A:A0:7B:4A:11

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 20, 2014 08:45 AM 
Task reassigned to Self Resolved.
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Shandelle Plasker Feb 20, 2014 08:45 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 20, 2014 08:43 AM 
He was connected to Bart and not Krusty. I called
and went through the steps to get him connected on
Krusty and all works now.
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Shandelle Plasker Feb 20, 2014 08:24 AM 
****This is an email****
Two networked printers I normally print to in the
Provost Office are now showing as unable to
connect.  I have rebooted my computer, but the
problem persists.

I'm in Admin 202.

Regards,

Steve S



All in Provost office (Admin 202).  My computer is
20070566[Edit Inv].  Access available today except 10-11 and
2:30-3:00.  Others in office can print to the two
printers (printer, photocopier).

Steve S
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