Service Request Ticket - # 53047

Service Request Information

CONTACT Name Ulveland, Dana R.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2014 01:48 PM
Department Education & Leadership Phone 88039
Location Email ulvelad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091458[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240AX5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wireless NIC 58:B0:35:A7:B0:3E


Bluetooth NIC 64:B9:E8:ED:5D:E4


TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public

Entered by Date Memo
Adam Fyffe Feb 24, 2014 12:41 PM
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Feb 24, 2014 12:41 PM
Out of 500 GB there was about 8 left.  He is going
to move some things over to an external hard drive
or possibly the network and free up some space. 
It could also be a software issue when it is
launched and then fast again when it is closed. 
Once he moves everything over and frees up some
space he will call back if it is still slow and we
will reopen this task and troubleshoot a different
idea.  I'm pretty sure though that it is due to
the lack of hard drive space and amount stored.
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Nicole Crane Feb 24, 2014 12:17 PM
Available til 2 today. 

Tomorrow 12:30-3:30
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Adam Fyffe Feb 24, 2014 08:24 AM
Task reassigned to Adam Fyffe.
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Craig Reno Feb 21, 2014 01:58 PM
emailed asking for availability
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Shandelle Plasker Feb 21, 2014 01:48 PM
His computer is running really slow. When he gets
on the Internet and when loading things. 

He would like to be contacted by Email
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