Service Request Ticket - # 53050

Service Request Information

CONTACT Name Baxter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2014 03:07 PM
Department Creative Arts/Music Phone 88542
Location Email baxterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091459[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240CJ5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 58:B0:35:A7:9C:E0


Wireless NIC D8:30:62:58:5E:75


Bluetooth NIC 64:B9:E8:ED:5E:36

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Feb 27, 2014 12:41 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Feb 27, 2014 12:41 PM 
She went through and manually deleted the files. 
She says she's good to go.
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Craig Reno Feb 25, 2014 02:36 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Feb 25, 2014 02:34 PM 
Task reassigned to UCS Tech.
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Lexie Widmer Feb 25, 2014 02:34 PM 
Was unable to get this during her hour.
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Jared Petersen Feb 25, 2014 09:26 AM 
Task reassigned to Lexie Widmer.
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Jared Petersen Feb 21, 2014 04:19 PM 
Office hours next week:
Tuesday 1-2
Thursday 12-1
Friday 3-3:30
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Laven Voth Feb 21, 2014 03:18 PM 
Sent email.
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Shandelle Plasker Feb 21, 2014 03:10 PM 
She would like to be contact by email
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Shandelle Plasker Feb 21, 2014 03:07 PM 
Her jump drive failed while it was plugged into
the computer. When this happened it downloaded
blank file. When she tried to erase these blank
files it says that a program is open and will not
allow her to delete them. She checked and there is
no program open. She would like someone to help
her erase these blank files from her computer.
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