Service Request Ticket - # 53052

Service Request Information

CONTACT Name Hutchinson, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2014 08:07 AM
Department Admissions Office Phone 88211
Location Email hutchink@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110517[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB913792E Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER, Local printer PRinter Maint: 3600 fuser from VIA2012003311 replaced APR2013 on SR49576; 3600 fuser unit from VISA2013003897 replaced FEB2014 on SR53052; 3600 Fuser Maint.Kit VISA2017006912 SR? NOV2017; Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 00:00:AA:BF:12:46

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 25, 2014 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 25, 2014 11:59 AM 
changed the fuser. good to go.

page count:32312
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Megan Thibeault Feb 24, 2014 08:18 AM 
PR#7558
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Megan Thibeault Feb 24, 2014 08:15 AM 
Task reassigned to Megan Eichler.
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Katie Halvorson Feb 24, 2014 08:07 AM 
the printer says overheat error.  It tries to
print something and makes a loud beeping noise and
then comes up with the error.  If it gets
restarted it says ready and then when it tries to
print it says the overheating error.

Printer is at front desk
xeroxphaser3600 is the name she prints to- only
connected to front desk.
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