Service Request Ticket - # 53054

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2014 10:07 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101444[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44XTJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959, Adobe Acrobat Pro 10 WIN and TRANSFERRED to new cpu W#20141152 SR 59555 MAR2016: DreamWeaver CS5.5 WIN from P0071871; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;

Wired NIC 78:2B:CB:A6:63:32

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Feb 24, 2014 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Feb 24, 2014 10:43 AM 
activated using slmgr
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Craig Reno Feb 24, 2014 10:09 AM 
Task reassigned to Craig Reno.
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Katie Halvorson Feb 24, 2014 10:07 AM 
WIN7*
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Katie Halvorson Feb 24, 2014 10:07 AM 
Info desk computer says "not genuine version of
WIN&" and asking for a license key.  He says it
should have the license on it but the computer was
worked on couple weeks ago and now it is saying this.
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