Service Request Ticket - # 53059

Service Request Information

CONTACT Name Asleson, Elke   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2014 11:52 AM
Department Health & Exercise Science Phone 88173
Location Email aslesoe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071201[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Deskjet 6940DT Color Inkjet Printer #C8973A#B1H
Serial No. SMY82CCS1XX Location PDR 2023 Giveaway

Model C8973A Hostname
Notes networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray Ink/Toner Refill

Wired NIC 00:1E:0B:F9:15:0C

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Feb 25, 2014 03:06 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Feb 25, 2014 03:06 PM 
Printer got turned off somehow. Works fine now.
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Craig Reno Feb 25, 2014 02:44 PM 
Task reassigned to Craig Reno.
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Alyssa Little Feb 25, 2014 02:39 PM 
Called back available 2:30-4
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Lori Burgeson Feb 25, 2014 12:36 PM 
****This is an email****
Hello,

We tried contacting you yesterday regarding a 
printer that you need set up.  When would you be 
available so we can help you out with your printer 
setup?

Thanks!
Lori
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Dyl Karbia Feb 24, 2014 02:44 PM 
Left VM
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Kevin Thibeault Feb 24, 2014 11:52 AM 
She is available from 2:30-3:30 and would like
some help then. Wasn't clear if its a network or
local but Megan believes its set up locally.
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