Service Request Ticket - # 53074

Service Request Information

CONTACT Name Carey, W. Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2014 02:54 PM
Department Campus Public Safety Phone 88822
Location Email careywj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130527[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WKBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AA:87

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 26, 2014 04:19 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 26, 2014 04:19 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Feb 25, 2014 02:54 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup 
and delivered to Jay Carey in PS 104. The WOU # of the new computer is 
20130527[Edit Inv] and the new monitor is 20130495[Edit Inv]. The WOU # of the old 
computer is 20091016[Edit Inv] and the old monitor is 20091046[Edit Inv]. The equipment is 
on the GFA shelf in the hallway.
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