Service Request Ticket - # 53076

Service Request Information

CONTACT Name Risen, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2014 03:16 PM
Department Campus Public Safety Phone 88156
Location Email risena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130528[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WCCFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WCCFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C6:B7:CC

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 26, 2014 04:20 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Feb 26, 2014 04:20 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Feb 25, 2014 03:16 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Allen Risen in Public Safety. The WOU # of 
the new computer is 20130528[Edit Inv] and the new monitor is 
20130496[Edit Inv]. The WOU # of the old computer is 20090925[Edit Inv] and the 
old monitor is 20090971[Edit Inv]. The equipment is on the GFA shelf in 
the hallway.
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