Service Request Ticket - # 53077

Service Request Information

CONTACT Name Thompson, Kathryn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2014 03:26 PM
Department Behavioral Sciences Division Phone 88315
Location Email thompsk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55RNFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:94:DE

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 07, 2014 02:33 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Feb 25, 2014 03:38 PM 
Task reassigned to Dale Goodell.
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Alyssa Little Feb 25, 2014 03:26 PM 
Has purchased the Windows 7 Pro and needs her
computer upgraded from windows XP.

Wants someone to come on March 6th at 2pm.
Her schedule is really limited and this is what
will work best for her.
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