Service Request Ticket - # 53078

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2014 03:57 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080579[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description DellOptiPlex 755 USFF, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 316HRH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgrade on P0081747, Microsoft Office Pro Plus 2007 from P0068583

Wired NIC 00:21:70:3B:DE:32


TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public

Entered by Date Memo
Nathan Sauer Feb 25, 2014 04:29 PM
Status changed from (1) Pending to (5) Completed
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Alyssa Little Feb 25, 2014 03:57 PM
Marcus Wensell is trying to connect his laptop to
the computer in ED 240 to try and show a
powerpoint in class, but it wont connect and is
just giving him a blank screen.

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