Service Request Ticket - # 53079

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2014 08:17 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 04, 2014 08:14 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 04, 2014 08:14 AM 
Xerox came and fixed the printer- replaced the
process drive, media drive, the post was broken on
a motor...
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Megan Thibeault Feb 27, 2014 10:51 AM 
ref#19540159
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Adam Fyffe Feb 26, 2014 09:26 AM 
Task reassigned to Megan Eichler.
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Adam Fyffe Feb 26, 2014 09:26 AM 
It jams in the front of the machine, I can show
you when your back in the office
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Katie Halvorson Feb 26, 2014 08:17 AM 
The printer has a jamming error.  When she clears
the jam it jams up again right away.  She can't
get an print jobs done either.

LAB-MNB223 is the printer

Trisha
503-751-4124
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