Service Request Ticket - # 53082

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2014 12:31 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120190[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLM18V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:91:41

TECHS Submitted by Craig Reno Contact creno11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Feb 27, 2014 01:55 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Feb 27, 2014 01:55 PM 
Returned computer.
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Lori Burgeson Feb 27, 2014 01:12 PM 
Replaced PSU.  Craig can put it back in ITC 311
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Craig Reno Feb 26, 2014 01:37 PM 
Lori has computer, doing warranty stuff.
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Lori Burgeson Feb 26, 2014 01:30 PM 
Craig, can you bring this computer to our office so 
we can warranty failing hardware?
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Craig Reno Feb 26, 2014 01:30 PM 
Task reassigned to Craig Reno.
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Craig Reno Feb 26, 2014 12:31 PM 
Power button only show blinking orange light.
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