Service Request Ticket

Service Request Information

CONTACT	Name	Mansayon, Christopher	Date	Feb 27, 2014 10:02 AM
	Department	Library & Media Services	Phone	88441
	Location		Email	mansayonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130046 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B006770	Location	PDR
	Model	ColorQube 8880	Hostname	hlref3.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16)	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:6C:1B:EE

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Mar 05, 2014 12:15 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Mar 05, 2014 12:15 PM	Replaced ALL the feed rollers in the library	Add Attachment
Megan Thibeault	Feb 27, 2014 01:33 PM	ordering more feed rollers	Add Attachment
Megan Thibeault	Feb 27, 2014 01:30 PM	Task reassigned to Megan Eichler.	Add Attachment
Lexie Widmer	Feb 27, 2014 01:03 PM	20130046, replaced (East) 20130047, replaced (West)	Add Attachment
Lori Burgeson	Feb 27, 2014 12:54 PM	Jared replaced 20130045 (HL Ref 2)	Add Attachment
Shandelle Plasker	Feb 27, 2014 10:02 AM	Printers are not feeding the paper through. They have unjammed about 7 Paper jams sense this morning. WOU#20130046 WOU#20130045 WOU#20130044 WOU#20130047 WOU#20130048	Add Attachment