Service Request Ticket - # 53106

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2014 09:48 AM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110213[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 Minitower, i7-2600 (3.4GHz 8M)
Serial No. 3169ZQ1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 18:03:73:B3:90:60

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Bryan Plasker Mar 03, 2014 01:39 PM 
Status changed from (1) Pending to (5) Completed
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Bryan Plasker Mar 03, 2014 01:39 PM 
The issue was the power strip that his computer
was plugged into.
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Adam Fyffe Mar 03, 2014 10:11 AM 
He was not in and Linda isnt going to be there
until 12.
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Adam Fyffe Mar 03, 2014 09:53 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Mar 03, 2014 09:48 AM 
He came in this morning and his computer won't
turn on.  He tried holding it down and it still
had issues.  The green light on the back of the
tower is also off.  The computer won't turn on.

He is around off and on today but Linda in the
psych office can let you in TODD325 if he isn't there.
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