Got response, Amanda said it was okay to close
this task.

emailed asking if printer was ok

Status changed from (4) On Hold to (1) Pending

Status changed from (1) Pending to (4) On Hold

Status changed from (1) Pending to (4) On Hold

Hasn't had any issues with PDFs today. Tested it, only thing that 
seemed out of the ordingary is that the printer always displayed 
port 9100 whenever it was printing, no matter the file format. There 
is an option to disable port 9100 on the printer, but I'm leaving it 
alone for now.

I recommend we have someone check on the status of the device 
over the course of the week. If it doesn't act up again, we'll close 
the SR.

When printing PDFs, especially multi page documents, it will 
print maybe 1 page then stop for a long time. The display on the 
printer says "Processing Port 9100". After waiting a while it will 
eventually spit out another page.

There also seems to be a problem with PDFs from FEDEX in 
Firefox, it consistently printed terribly incorrect pages.

Status changed from (5) Completed to (1) Pending

Status changed from (1) Pending to (5) Completed

Changed the energy saver mode from 10 min to 60 min. 

****This is an email****
Mail Services purchased a printer towards the end
of last month and it still isn't working very
well. The name of the printer is Krusty/BO/Geordi
and the part number is 20130586. Geordi is
networked to two different computers , part
numbers 20091021 and 20091120 .

When printing from computer 1021, there is a 1-2
minute delay before printing actually commences.
After printing commences, it completes the job
quickly.

When printing from computer 1120, however,
initialization takes 1-2 minutes, and then there
is a delay of anywhere between 1 and 3 minutes in
between printing individual pages. For instance
when printing a seven page document yesterday, it
took me a little over 10 minutes. It printed page
one after a two minute delay, then three minutes
later, it printed page two... and so on.

I had this problem when it was first installed,
and it was fixed for a little while, but then the
problem seems to have resurfaced. I spent over
$500 on this machine and I can't use it. Please
get someone to fix this soon.

Thank you!

Amanda Bales (ITC 111)