Service Request Ticket - # 53137

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2014 11:16 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130221[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 28HN8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28HN8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; VideoPad Video Editor Home Edition 5.0.1 MAC/WIN license VISA2016006251 MARCH2017

Wired NIC B8:CA:3A:96:A4:E3

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 06, 2014 12:26 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 06, 2014 12:26 PM 
Swapped out ethernet cables. Logged in and was
good to go.
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Lexie Widmer Mar 06, 2014 12:10 PM 
Task reassigned to Lexie Widmer.
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Shandelle Plasker Mar 06, 2014 11:16 AM 
In the library room 202 a ethernet cable was
stolen off this computer. They hooked the computer
up with a new ethernet cable and made sure it was
all connected tight and properly. The internet is
still not working on this computer. They would
like someone to come down and look at this.
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