Service Request Ticket

Service Request Information

CONTACT	Name	Lopez-Melton, Robyn	Date	Mar 07, 2014 02:51 PM
	Department	The Research Institute	Phone	88479
	Location		Email	meltonr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20120538 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac 27-inch #Z0MS
	Serial No.	C02JX23LDNMP	Location	PDR
	CPU	Intel Core i5(3.2GHz, 6MB L3)
	OS	MAC OS X 10.8 (Mountain Lion)	Software	MS Office 2011 Std for MAC from P0088059, Adobe InDesign CS6 (v.8) License from P0093384; Adobe CC20** Named user
	Wired NIC	A8:20:66:32:AC:FE
	Wireless NIC	8C:2D:AA:42:38:A9
	Bluetooth NIC	8C:2D:AA:42:38:AA

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Mar 17, 2014 09:35 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Mar 17, 2014 09:35 AM	Installed.	Add Attachment
Craig Reno	Mar 17, 2014 08:01 AM	Task reassigned to Craig Reno.	Add Attachment
Katie Halvorson	Mar 17, 2014 08:01 AM	She left a vm saying she will be in most of Monday except for a meeting between 930-1130 today.	Add Attachment
Jared Petersen	Mar 14, 2014 02:40 PM	Left VM	Add Attachment
Craig Reno	Mar 13, 2014 01:44 PM	left vm	Add Attachment
Jared Petersen	Mar 07, 2014 03:43 PM	Will be out of the office until Thurs. March 13.	Add Attachment
Tricia Flaherty	Mar 07, 2014 02:51 PM	Installer and serial info at: T:\Adobe InDesign\InDesign CS6	Add Attachment