Service Request Ticket

Service Request Information

CONTACT	Name	Stanavige, Kjerstin	Date	Mar 07, 2014 02:56 PM
	Department	The Research Institute	Phone	88474
	Location		Email	stanavigek@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20120847 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
	Serial No.	7C1FCX1	Location	PDR
	CPU	Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)
	OS	Windows 7 Pro, 64 bit	Software	Office Pro Plus 2013 from P0089652 downgraded to Office Pro Plus 2010; TRANSFERRED to NEW laptop W#20150317 FEB2016 SR59330 Adobe Acrobat XI Pro(v.11) from P0093209, Adobe InDesign CS6 (v.8) License from P0093384
	Wired NIC	90:B1:1C:7B:79:A3

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	lwidmer11@wou.edu	88925

Entered by	Date	Memo
Lexie Widmer			Email Public
Entered by	Date	Memo
Katie Halvorson	Mar 10, 2014 10:31 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katie Halvorson	Mar 10, 2014 10:31 AM	She called to say that it is working fine and there are no issues.	Add Attachment
Lori Burgeson	Mar 10, 2014 09:49 AM	Task reassigned to Lexie Widmer.	Add Attachment
Lori Burgeson	Mar 10, 2014 09:49 AM	Did the rest of the suite get installed?	Add Attachment
Craig Reno	Mar 10, 2014 08:13 AM	Left vm	Add Attachment
Lexie Widmer	Mar 07, 2014 04:06 PM	Task reassigned to UCS Tech.	Add Attachment
Lexie Widmer	Mar 07, 2014 04:06 PM	Indesign is installed	Add Attachment
Lexie Widmer	Mar 07, 2014 03:45 PM	Task reassigned to Lexie Widmer.	Add Attachment
Lexie Widmer	Mar 07, 2014 03:20 PM	Left VM.	Add Attachment
Tricia Flaherty	Mar 07, 2014 02:56 PM	Installer and serial info at: T:\Adobe InDesign\InDesign CS6	Add Attachment