Service Request Ticket

Service Request Information

CONTACT	Name	Grouger, Debra	Date	Mar 07, 2014 02:59 PM
	Department	The Research Institute	Phone	88293
	Location		Email	kenyond@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101291 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
	Serial No.	2B01JQ1	Location	PDR
	CPU	Intel Core i5-2400(3.1GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007, Adobe Acrobat Pro 10 WIN from P0083671; *TRANSFERRED TO W#20140282 for Debbie Kenyon Adobe Fireworks CS5 WIN from P0083671, Corel Draw Graphics Suite X5 from VISA2011002803; Adobe Acrobat XI Pro(v.11) from P0093209; , Adobe InDesign CS6 (v.8) License from P0093384* Adobe Acrobat Pro(DC is latest version) from XXXX2014004507(subscription);
	Wired NIC	78:2B:CB:A1:23:43

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Mar 10, 2014 11:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Mar 10, 2014 11:20 AM	Installed.	Add Attachment
Craig Reno	Mar 10, 2014 10:47 AM	Task reassigned to Craig Reno.	Add Attachment
Katie Halvorson	Mar 10, 2014 10:08 AM	She called and said she is available today till 12 and she isn't sure her availability after that.	Add Attachment
Craig Reno	Mar 10, 2014 08:11 AM	Left vm	Add Attachment
Lexie Widmer	Mar 07, 2014 03:22 PM	Left VM	Add Attachment
Tricia Flaherty	Mar 07, 2014 02:59 PM	Installer and serial info at: T:\Adobe InDesign\InDesign CS6	Add Attachment