Service Request Ticket - # 53148

Service Request Information

CONTACT Name Bleakney-Huebsch, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2014 03:08 PM
Department The Research Institute Phone 88496
Location Email bleakneyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. CJ68FX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089716 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC B8:CA:3A:73:40:07

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 10, 2014 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 10, 2014 12:02 PM 
Task reassigned to Lexie Widmer.
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Adam Fyffe Mar 10, 2014 11:20 AM 
anytime today works
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Craig Reno Mar 10, 2014 08:16 AM 
left vm
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Lexie Widmer Mar 07, 2014 03:33 PM 
Left VM
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Tricia Flaherty Mar 07, 2014 03:08 PM 
Installer and serial info at:
T:\Adobe InDesign\InDesign CS6
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