Service Request Ticket - # 53161

Service Request Information

CONTACT Name Saxowsky, Denvy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2014 09:12 AM
Department College of Education Phone 88760
Location Email saxowsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121232[Edit Inv] (opens in a new window) Bldg/Room RWEC 262
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2PNDNML Location Q-Loop was adjunct

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0090649 TRANSFERRED from W#20081042 :Adobe Photoshop Extended CS3 Mac from P0067126, Adobe CS4 Web Premium for MAC from P0071719 (also 80/20) on personal laptop

Wired NIC 10:DD:B1:D6:5B:13


Wireless NIC EC:35:86:47:E2:0A


Bluetooth NIC EC:35:86:47:E2:0B

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 12:41 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Mar 11, 2014 09:20 AM 
Task reassigned to Dale Goodell.
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Katie Halvorson Mar 11, 2014 09:12 AM 
Adobe suite needs to be put back on his computer.
 He got a new computer and needs some of his
software back.  Things like garage band, iMoive,
and iTunes need to be put back on and/or admin
rights to the new computer so he can get his free
downloaded stuff back.

He is around most of the day today in ED114D.
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