Service Request Ticket - # 53165

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2014 01:33 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20050818[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19in Flat Panel LCD Monitor # 1905FP
Serial No. CN0T61167161858KALB5 Location PDR
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Mar 11, 2014 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Mar 11, 2014 02:03 PM 
Monitor would only work when plugged into dvi input 2 on the wyse 
client.
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Craig Reno Mar 11, 2014 01:49 PM 
Task reassigned to Craig Reno.
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Alyssa Little Mar 11, 2014 01:33 PM 
****This is an email****
Greeting UCS!

Hope you are all having a nice day!

One of the computers (closest to the printer) in
our Student Lounge will not connect to the Wyse
client for some unknown reason.     (I was told it
hasn't worked all winter term but nobody let me
know until now)     I unhooked and rehooked it up
but still is not communicating with the monitor.

MNB 112
WOU # 20050818[Edit Inv]

Thanks for your assistance,
Sharon
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