Service Request Ticket - # 53170

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2014 10:42 AM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20120919[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL130808E Location PDR

Model ColorQube 8870 Hostname dsc101.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.184.13 Metered Code: 9785 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F7:7A


TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Dyl Karbia Mar 14, 2014 08:21 AM
Task reassigned to Self Resolved.
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Dyl Karbia Mar 14, 2014 08:21 AM
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 12, 2014 03:18 PM
Task reassigned to Dyl Karbia.
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Dyl Karbia Mar 12, 2014 02:20 PM
Left VM
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Katie Halvorson Mar 12, 2014 10:42 AM
Printer keeps saying there is a jam.  He went in
and tried to pull the paper out of the jam area
and the paper in the tray and it still says there
is a jam.  The printer is in DFSC101.

DSC101 is the printer
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