Service Request Ticket - # 53189

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2014 11:04 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091198[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860/DN Color Laser Printer
Serial No. HAV134059E Location PDR

Model P8860/DN Hostname psycolor.wou.edu
Notes NOT A STUDENT TECH PRINTER IP:140.211.116.15 Ink/Toner Refill

Wired NIC 00:00:AA:D2:AC:B9

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Mar 14, 2014 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Mar 14, 2014 10:25 AM 
These two printers now have deny permissions for 
all students
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Shandelle Plasker Mar 13, 2014 11:04 AM 
She is having issues with students connecting to
their Faculty and staff printers which allows them
to print for free. They have changed the default
on the computers to the printer that they are
aloud to use but someone is smart enough to re
switch it. This is costing their department money
and would like to find a way so that students
cannot hack into their printer. 

The printers they would like student to not be
allowed to print to is WOU#20091198[Edit Inv] and WOU#20071024[Edit Inv]
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