Service Request Ticket

Service Request Information

CONTACT	Name	Crawford, Leonard	Date	Mar 13, 2014 12:08 PM
	Department	Registrar’s Office	Phone	88186
	Location		Email	crawfordl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080844 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP LaserJet P4515x Monochrome Printer #CB5616A#ABA
	Serial No.	SCNDY349642	Location	PDR
	Model	CB156A	Hostname	regcounter.wou.edu
	Notes	duplexing, 2nd 500 sheet tray original printer Printer Maint: HP LaserJet P4515X Maintenance Kit #CB338A from P0093476 SR53190, HP LJ P4515x Maintenance Kit on EXCHANGE #CB388A from P0098229 SR57328 IP:140.211.117.37	Ink/Toner Refill
	Wired NIC	00:21:5A:7F:75:F9

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Mar 21, 2014 08:39 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Mar 21, 2014 08:39 AM	maintenance kit installed, needs new toner before a test print	Add Attachment
Megan Thibeault	Mar 21, 2014 08:24 AM	Task reassigned to Adam Fyffe.	Add Attachment
Megan Thibeault	Mar 14, 2014 07:57 AM	PR#7568	Add Attachment
Megan Thibeault	Mar 14, 2014 07:56 AM	Needs Maintenance Kit	Add Attachment
Lexie Widmer	Mar 13, 2014 01:35 PM	Task reassigned to Megan Eichler.	Add Attachment
Lexie Widmer	Mar 13, 2014 01:35 PM	The printer is in Room 106D. It's Aaron Dull's printer.	Add Attachment
Lexie Widmer	Mar 13, 2014 01:11 PM	Task reassigned to Lexie Widmer.	Add Attachment
Katie Halvorson	Mar 13, 2014 12:08 PM	Every print job has a line down the left side. He thinks it needs to be cleaned out since it happens on every print job. REG-counter it is the front printer on his desk	Add Attachment