Service Request Ticket - # 53204

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2014 08:55 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110713[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3BH8PS1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 3BH8PS1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 10 Enterprise 64bit Software MS Office 2010 Pro Plus from P0085122 installed as Office 2007, Adobe Acrobat Pro XI(v11) from P0096004

Wired NIC 18:03:73:50:78:74

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Mar 14, 2014 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Mar 14, 2014 09:18 AM 
Something was preventing her from signing back into her profile. 
Resetting computer allowed her to get in.
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Craig Reno Mar 14, 2014 09:09 AM 
Task reassigned to Craig Reno.
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Jennifer McCarroll Mar 14, 2014 08:55 AM 
Available all day today 
Says shes swears she is using the correct password
and has tried 6-7 times to get in.
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