Service Request Ticket - # 53210

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2014 08:20 AM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070566[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. fy8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0076330

Wired NIC 00:1A:A0:7B:4A:11

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Mar 17, 2014 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Mar 17, 2014 12:02 PM 
working and dropped back off
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Adam Fyffe Mar 17, 2014 08:58 AM 
port and cable work fine, I have comp now to
troubleshoot
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Adam Fyffe Mar 17, 2014 08:33 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Mar 17, 2014 08:20 AM 
His computer was working when he left on Friday
but when he came in today the internet says
limited local connection.  He is not in a new port
and he has tried checking the wall and computer
and it is plugged in.

He will be around all day today.
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