Service Request Ticket - # 53217

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2014 02:14 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130593[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CGH8WZ1 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. cgh8wz1 Location PDR 2023 Giveaway

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0093203, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC EC:F4:BB:16:09:37


Wireless NIC C4:D9:87:47:61:9D


Bluetooth NIC C4:D9:87:47:61:A1

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 08, 2014 09:07 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Mar 24, 2014 10:06 AM 
Laptop wired MAC address: EC:F4:BB:16:09:37
Add Attachment
Dale Goodell Mar 17, 2014 03:44 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Dale Goodell Mar 17, 2014 03:44 PM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Sarah Pettigrew Mar 17, 2014 02:14 PM 
NEW EQUIP SETUP: A Dell laptop, monitor, and E-port need to be 
setup and delivered to Tom Udell in TODD 217. The WOU # of the 
laptop is 20130593[Edit Inv], the monitor is 20130594[Edit Inv] and the E-port is 
20130597[Edit Inv]. The equipment is on the counter in ITC 008.
Add Attachment