Service Request Ticket - # 53219

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2014 03:28 PM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121252[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18KNHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18KNHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010, Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop APR2016; TRANSFER TO NEW CPU W#20161004- Wasp InventoryControl RF Professional Software VISA2017007754 SR68654;

Wired NIC B8:CA:3A:8E:4B:85

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Mar 17, 2014 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Mar 17, 2014 03:46 PM 
Updated java through ninite.
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Lexie Widmer Mar 17, 2014 03:35 PM 
Task reassigned to Lexie Widmer.
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Alyssa Little Mar 17, 2014 03:28 PM 
She needs some help updating java on her office
computer.

She will be available all week 7-4
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