Service Request Ticket - # 53238

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2014 04:03 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090728[Edit Inv] (opens in a new window) Bldg/Room ITC 008 - shelf
Service Tag 3LMT3L1 Description Dell Latitude E6400, 2.80GHz, 6M, 1066MHz FSB
Serial No. 3LMT3l1 Location was Julia Smith, ED

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0073086

Wired NIC 00:24:E8:F5:66:CD


Wireless NIC 00:24:D6:53:75:64


Bluetooth NIC 00:22:5F:97:6C:C1

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Mar 20, 2014 02:08 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Mar 20, 2014 02:08 PM 
Was trying to to print to bart, works fine on krusty. Deleted bart 
printers from her computer.
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Craig Reno Mar 20, 2014 01:49 PM 
Task reassigned to Craig Reno.
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Katie Halvorson Mar 20, 2014 01:35 PM 
She will be in her office till 230 today and not
in tomorrow.
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Lexie Widmer Mar 20, 2014 12:42 PM 
Left Vm.
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Adam Fyffe Mar 20, 2014 08:24 AM 
sent email for availability
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Alyssa Little Mar 19, 2014 04:03 PM 
Every time she goes to print a PDF from her WOU
email (smithj) it takes forever to open the print
page and then when she sends it to print she gets
an error that says "there are no pages to print"

Pretty unavailable this week, but call at her
extension (88744) to find a time that works for
both of you.
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