Service Request Ticket - # 53256

Service Request Information

CONTACT Name Compton, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2014 04:18 PM
Department Admissions Office Phone 88571
Location Email comptond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120710[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 2k2qxw1 Location PDR

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010

Wired NIC E0:DB:55:E7:63:65


Wireless NIC B8:76:3F:36:1D:58


Bluetooth NIC 20:16:D8:9B:D9:85

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Mar 25, 2014 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Mar 25, 2014 04:11 PM 
Executed the instruction packet given to us by Lori. Deliverd the 
order. Set laptop on Lori's desk to be moved wherever. Turned GFA 
form into Tricia.
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Craig Reno Mar 25, 2014 01:05 PM 
Task reassigned to Jared Petersen.
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Sarah Pettigrew Mar 24, 2014 04:18 PM 
NEW EQUIP SETUP: (GFA) A Dell laptop needs to be setup and 
delivered to David Compton in APSC 408. The WOU # of the new 
laptop is 20120710[Edit Inv] and the old laptop is 20091439[Edit Inv]. The 
equipment is on the shelves across from the restroom in ITC 009.
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