Service Request Ticket - # 53266

Service Request Information

CONTACT Name Compton, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2014 02:05 PM
Department Admissions Office Phone 88571
Location Email comptond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121243[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 59R1LX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090649 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:1D:2D:97


Wireless NIC BC:85:56:F3:14:7D


Bluetooth NIC 24:FD:52:30:2B:A2

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 28, 2014 04:28 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 25, 2014 02:28 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Mar 25, 2014 02:28 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Sarah Pettigrew Mar 25, 2014 02:05 PM 
NEW EQUIP SETUP: (GFA) A Dell laptop needs to be setup and 
delivered to David Compton in APSC 408. The WOU # of the new 
laptop is 20121243[Edit Inv] and the old laptop is 20091437[Edit Inv]. He needs the 
replacement laptop by Friday, March 28. The equipment is located 
on the shelves across from the restroom in ITC 009.
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