Service Request Ticket - # 53270

Service Request Information

CONTACT Name Fordham, Kayla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2014 02:55 PM
Department Human Resources Phone 88490
Location Email fordhamk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110906[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BY05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446,

Wired NIC 18:03:73:26:0F:EF

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Mar 25, 2014 03:50 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 25, 2014 03:50 PM 
Check Kayla's computer finding out the problem
with her keyboard. I realize that some of the USB
port on her desktop was not working. Switching the
keyboard  cable to another USB port make it work.
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Craig Reno Mar 25, 2014 03:18 PM 
Task reassigned to Dyl Karbia.
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Craig Reno Mar 25, 2014 03:07 PM 
Task reassigned to Craig Reno.
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Shandelle Plasker Mar 25, 2014 02:55 PM 
The key board worked fine until today. She
switched the keyboards and the USB plug in to see
if it was just the key board having issues but no
other key boards will work  on this computer as
well. She would like someone to come by and look
at this. You can contact her by phone or email.
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