Service Request Ticket - # 53283

Service Request Information

CONTACT Name Grover, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2014 03:01 PM
Department Student Health & Counseling Center Phone 88850
Location Email groverj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100416[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GNQPNN1 Location PDR

CPU Intel Core 2 Duo E8500(3.16Hz,6M,1333FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0077859 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:93:99:BE

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Mar 27, 2014 03:42 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 27, 2014 03:42 PM 
Complete the setting up of the Microsoft Keyboard.
It works fine.
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Dyl Karbia Mar 27, 2014 03:19 PM 
Task reassigned to Dyl Karbia.
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Sarah Pettigrew Mar 27, 2014 03:01 PM 
NEW EQUIP SETUP: A Microsoft keyboard needs to be setup and 
delivered to Jennifer Grover in SHC reception. The keyboard is to be 
used with Dell computer WOU# 20100416[Edit Inv]. The equipment is on the 
shelves across from the restroom in ITC 009.
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