Service Request Ticket - # 53284

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2014 04:00 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100940[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102692 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:B2:80

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Mar 27, 2014 04:12 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Craig Reno Mar 27, 2014 04:12 PM 
Tabs on sound bar broke off, replaced it with one we had sitting 
around the office. Works fine, put old one with broken things on 
pdr shelf.
 Add Attachment
Craig Reno Mar 27, 2014 04:02 PM 
Task reassigned to Craig Reno.
 Add Attachment
Katie Halvorson Mar 27, 2014 04:00 PM 
Sound bar has broken off the computer.  It is the
only source of sound for this computer

HL 102 is where the computer is located.
 Add Attachment