Service Request Ticket - # 53286

Service Request Information

CONTACT Name Olsen, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 28, 2014 02:11 PM
Department Business/Economics Division Phone 88466
Location Email olsenr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091320[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53HZjm1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:2F

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Mar 31, 2014 01:12 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Mar 31, 2014 01:12 PM 
Gave him admin rights and showed him how to get to his mail.
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Adam Fyffe Mar 31, 2014 08:19 AM 
Task reassigned to Jared Petersen.
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Katie Halvorson Mar 28, 2014 02:11 PM 
He would like to have admin rights to his
computer.  And he can't seem to delete the desktop
shortcuts and is hoping admin rights might fix that.

He is around Monday 1-2 and 3-4.
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